Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"2bcb91f42ae0342de5fe9370c4f445810fe22099_lout","branding":{"id":"1","key":"twcs","name":"ThriveWell Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/35","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#101c29","headerLinkHoverBGColor":"#101c29","headerBadgeColor":"#101c29"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/04ce75c2-c121-4699-af3e-3fc6cda419f9/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNmZkZGQ3Ni0xODFlLTRiMGItOTQyMS02YmJhMGRhNzdlYjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA0Y2U3NWMyLWMxMjEtNDY5OS1hZjNlLTNmYzZjZGE0MTlmOSI6WyJyZWFkIl19LCJleHAiOjE3NzQ5ODE0NzQsIm5iZiI6MTc3NDk4MDg3NH0.A6NIwwVGf2_v-MU2a13kgyvYykdjJlARrAQIyQDoANg&client=26fddd76-181e-4b0b-9421-6bba0da77eb2&mode=fit","logoId":"04ce75c2-c121-4699-af3e-3fc6cda419f9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the ThriveWell Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the ThriveWell Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1d334b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNmZkZGQ3Ni0xODFlLTRiMGItOTQyMS02YmJhMGRhNzdlYjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzQ5ODE0NzQsIm5iZiI6MTc3NDk4MDg3NH0._ZvljLLkJPMub9tCpZxcN3d0lJ8qAlTeTGiExu85icc&client=26fddd76-181e-4b0b-9421-6bba0da77eb2&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#1d334b","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"twcs","projectId":10207,"serviceDeskId":1,"name":"ThriveWell Customer Support","description":"<p>Welcome to the ThriveWell Customer Support and Help Center!</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"7","name":"Feature Suggestions","descriptionHtml":"","callToAction":"Feature Suggestions","introHtml":"<p>Let us know your idea for an improvement or new feature.</p>","icon":10539,"iconUrl":"https://support.jira.thrivewellapp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[67],"key":""},{"id":"6","name":"Report an issue","descriptionHtml":"","callToAction":"Report an issue","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://support.jira.thrivewellapp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[67],"key":""},{"id":"1","name":"Administrative and Technical Support","descriptionHtml":"","callToAction":"Administrative and Technical Support","introHtml":"<p>Need help installing or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://support.jira.thrivewellapp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://support.jira.thrivewellapp.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":67,"name":"Request Forms"}],"orderMapping":{"1":[1],"34":[6,5,1],"67":[6,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"94d1299c-75b8-3285-b95c-9651e372e971","appLinkName":"","appLinkUrl":"","spaceKey":"ThriveWell","spaceName":"ThriveWell Customer Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"TWCS","serviceDeskId":1,"kbLinkDomainURLs":["https://miraclefoundation.atlassian.net","https://support.jira.thrivewellapp.com"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TWCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNmZkZGQ3Ni0xODFlLTRiMGItOTQyMS02YmJhMGRhNzdlYjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzQ5ODIwNzQsIm5iZiI6MTc3NDk4MDg3NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ._wbcvmrwTPmW9jHbjDyFknSvcCO7FZ-sAdGYTcH6Edg","targetCollection":"upload-project-10207","endpointUrl":"https://api.media.atlassian.com","clientId":"26fddd76-181e-4b0b-9421-6bba0da77eb2","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"8cc92afe-9e81-4b51-8939-a9932306bb1b","name":"Admin","description":"Creating family accounts and adding child profiles for Log creation.","categoryUrl":"https://support.jira.thrivewellapp.com/servicedesk/customer/portal/1/topic/8cc92afe-9e81-4b51-8939-a9932306bb1b","lastUpdated":"1774975566848","createdAt":"1760724048438"},{"id":"1fa3d8c6-7f09-4f7e-a1d8-e6e26b7a6656","name":"Assessments","description":"Guide for creating and managing family and child profiles, conducting Assessments, and completing Progress Reports.","categoryUrl":"https://support.jira.thrivewellapp.com/servicedesk/customer/portal/1/topic/1fa3d8c6-7f09-4f7e-a1d8-e6e26b7a6656","lastUpdated":"1774975674637","createdAt":"1760733081915"},{"id":"490a90d3-4367-49af-8b33-96a233dcd1e6","name":"Logs","description":"Guide to creating and viewing logs.","categoryUrl":"https://support.jira.thrivewellapp.com/servicedesk/customer/portal/1/topic/490a90d3-4367-49af-8b33-96a233dcd1e6","lastUpdated":"1760734485968","createdAt":"1760734233235"},{"id":"97348de1-8ffd-4080-ac4c-8b7237208953","name":"API Documentation ","description":"Documentation for the ThriveWell Public API.","categoryUrl":"https://support.jira.thrivewellapp.com/servicedesk/customer/portal/1/topic/97348de1-8ffd-4080-ac4c-8b7237208953","lastUpdated":"1760734929316","createdAt":"1760724067338"},{"id":"a5f4c101-fe4c-41c2-86f4-bc706a31ff37","name":"Release Notes","description":"Checkout our Release Notes! ","categoryUrl":"https://support.jira.thrivewellapp.com/servicedesk/customer/portal/1/topic/a5f4c101-fe4c-41c2-86f4-bc706a31ff37","lastUpdated":"1774885499618","createdAt":"1760724088857"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://miraclefoundation.atlassian.net/wiki","kbLinkDomainURLs":["https://miraclefoundation.atlassian.net","https://support.jira.thrivewellapp.com"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}